Transforming Security Management with Real-Time Intelligence
The Client
Client: DPS Airem
Industry: Security & Facilities Management
Project Type: Mobile App + Web Dashboard (SaaS Platform)
DPS Group is responsible for vast security operations that involve the deployment of thousands of guards and supervisors at different locations. They were organizing everything through the old methods, printed logs, physically written shift rosters, hold reports, and continuous phone communication.
They approached us with a specific aim: “We are looking at total digitization of taking attendance, reporting incidents, scheduling shifts, and communicating, and we want it to be functioning instantly."
The Challenge
The World Of Security Operations Is Very Quick, And Visibility Is The Ultimate Factor.DPS Required A Solution That Would Allow Them To Monitor Security Personnel, Control Shifts, React Immediately To SOS Alerts, And Save Reports In A Well-Ordered Manner, All At The Same Time.
Their Existing Systems Made This Impossible:
- Manual Attendance = Lost Data.
- Paper-Based Reporting = Slow Decisions.
- No Real-Time Tracking = No Accountability.
- Separate Tools = Constant Confusion.
Thus, The Major Difficulty We Faced Was To Create One Platform That Would Be Able To:
- Mobile And Web Are Working Without Any Issues.
- Different Roles (Managers, Supervisors, Guards) Are Supported.
- Offline Is Still Very Reliable.
- Be Very Secure, Have High Availability, And Be Very Fast.
The Solution: DPS Airem
The Development Of DPS Airem, The Security Management Platform Of The Next Era, Led Us To A Situation Where A Connected System Had The Whole Security And Management Team, From The Ground Guards To The Office Managers.
The Solution Consists Of:
- Mobile Application For Field Teams (Guards And Supervisors).
- Web Dashboard For Managers' Use.
- A Super Admin Panel For The Administration And Control Of The Whole Operation Behind The Scenes.
All Of Which Is Made Possible By The Cloud-Based Infrastructure That Supports A Multi-Organization Setup And Can Scale Without Any Effort.
How It Works
For Supervisors & Guards
(Mobile App)
- Log In Easily Using Face ID Or OTP.
- Clock In/Out With GPS Tracking And Geofencing.
- Submit Daily Reports, Incident Logs, And Tasks.
- Send SOS Alerts That Instantly Share Live Location.
- Manage Visitors, Vehicles, And Shift Duties.
- Chat In Real Time With Coworkers And Managers.
- Even Work Offline — Everything Syncs Automatically Once Online.
In Short, It's Their Digital Control Center In Their Pocket.
For Managers
(Web Dashboard)
- See Everything Live — Active Shifts, SOS Alerts, Attendance, And Performance.
- Create And Assign Shifts In Minutes.
- Manage Exemptions, Reassignments, And Payroll With A Few Clicks.
- Track Every Guard's Movement In Real Time On A GPS Map.
- Approve Reports, View Visitor Logs, And Monitor Vehicles.
- Handle Notifications, Salary Updates, And Chat — All From One Place.
The Dashboard Gives Managers Complete Visibility Without The Chaos.
For Super Admins
(Platform Oversight)
- View All Companies, Managers, And Users Across The Platform.
- Approve New Organizations And Set Permissions.
- Monitor System-Wide Activity And Analytics.
- Manage Global Settings, Notifications, And Chat Compliance.
This Layer Ensures That The Entire Platform Runs Smoothly, Securely, And Consistently.
Design & Experience
We Have Crafted Each Interface Screen In Such A Way That It Is Very Simple, Functional, And Pretty Fast.
During Peak Hours, The Supervisors Will Only See The Necessary Information, While The Managers Will Have Access To Very Effective Dashboards Replete With Real-Time Data. The Color Scheme, Icons, And Arrangement Were Selected To Be Easily Understood In The Spectrum, Especially For Mobile Users Working Under Pressure.
Tech Behind the Magic
The system was designed to manage real-time data, grant access to multiple roles, and ensure offline reliability, all backed by top-notch security for enterprises.
The Results
Once DPS Airem Went Live, Everything Changed:
90% Reduction
In manual paperwork.
Real-Time Tracking
Of 1000+ active guards.
Faster Decisions
With instant reporting & analytics.
Improved Safety
Through live SOS and instant alerts.
Seamless Communication
Between ground and management teams.
The Platform Didn't Just Digitize Operations It Transformed Them.
Why It
Stands Out
Once DPS Airem Went Live, Everything Changed:
- Multi-Organization SaaS Model (Each Manager Runs Their Own Company).
- Integrated Payroll, Visitor Logs, And Chat System.
- Offline-first mobile experience.
- End-To-End Traceability For Every Action.
- Custom Roles And Permissions At Every Level.
DPS Airem isn't just a product, it's an Ecosystem that redefines how security operations work in the digital age.
In Their Words
"DPS Airem has undoubtedly brought us total transparency — including not only guard shifts but also incident reports — all stored in a single location. It has revolutionized our operations."
The Takeaway
This project is an example of the technology meeting the real operational need.
By integrating smart design, challenging engineering, and deep domain understanding, we enabled DPS Group to transform its issues into a scalable digital solution.
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