From Clinic to Clicks: The Digital Shift of State of the Art Chiropractic
About the Client
Dr. Dorrin B. Rosenfeld is the owner of State of the Art Chiropractic. This is a clinic that aims at pain-free living through the use of modern techniques and a focus on long-lasting results. However, they were seeking additional improvement.
The aim was to make treatment more convenient by a digital experience that would keep patients connected, consistent, and supported even when the clinic was not open.
The Problem They Faced
As with other chiropractic clinics, patient engagement ended the moment they left the clinic. Appointment scheduling was manual, post-treatment contact was irregular, and there was no easy way to monitor patient recovery remotely.
The need was for a safe and comprehensive platform that would:
- Allow patients to make and join appointments from any location
- Assist doctors in easily organizing schedules and doing follow-ups
- Support video calls, texts, and transactions
- Keep data privacy in compliance with the highest HIPAA regulations
In short, a complete online chiropractic experience with a personal touch was their aim.
How We Solved It
We developed State of the Art Chiropractic, a connected chiropractic platform focused on simplicity, security, and smooth communication.
The Platform Consists Of Three Main Components:
A Mobile Application Designed For Patients
To manage their appointments, telehealth calls, payments, and tracking of progress
A Web Application For Physicians
To have their appointments organized, keep an eye on patient interactions, and conduct encrypted video consultations.
An Admin Dashboard
To oversee platform activity, income, and adherence to regulations
The whole system is integrated perfectly so that patients, doctors, and admins can concentrate on care rather than dealing with tools.
Our Approach
At First, We Portrayed Actual User Pathways, How Patients Make Appointments, Check In, And Interact With Doctors. After That, We Created A User Experience That Is Intuitive And Smooth, Even For Non-Technical Individuals.
Development Was Done Through A Well-Defined Process, I.E., Plan, Design, Build, Test, And Refine. At Every Stage, Two Aspects Were Given Particular Attention: Security And User-Friendliness.
We Integrated:
- Stripe For Fast, Secure Payments
- Twilio For Live Video And Chat
- Google Calendar Sync For Appointment Reminders
- AWS Infrastructure To Maintain HIPAA Compliance And High Performance
Key Highlights
- No hassle at all for setting up real-time video consultations
- Regular monitoring of the patient's progress
- Ensure efficient communication through instant messaging and notifications
- Safe online payments and financial clarity
- Control at the admin level for management of the platform and analytics
Tech Stack
The Result
Once the platform went live, the impact was clear:
What It Means
The Dorrin B. Rosenfeld’s Chiropractic Platform “State of the Art Chiropractic” is more than an application; it is a virtual connection joining patients and chiropractors. It transforms regular visits into a constantly linked through trust, security, and comfort experience.
It is evidence that proper technology can once again let doctors and patients feel the personal touch in healthcare.
Get In Touch!
Scalable Solutions From Teams Worldwide!